Marhaba Services (Airport Meet & Greet)
Marhaba Services in Dubai
An exclusive meet and greet service makes your arrival or departure something worth waiting for, for you, your clients, or your loved ones. We want you to experience comfort and convenience at every point of your journey, including at the airport, not just while you are flying.
At Indus Chauffeur, Marhaba services provide a unique Meet & Greet service that will help you breeze through arrivals and departures at Dubai Airport. Be it welcoming someone, assisting with airport transfers to swift clearance at the immigration, luggage assistance, or simply some emotional support for first-time travellers, we are here to help.
From efficient and fast clearance through arrivals or departures to supporting with transfers, baggage, and family travel, we make sure a swift, clean, and secure passage via the airport makes the airport something to look up to – for you, your clients, or your loved ones.
We offer airport services including ‘Meet & Greet services’, ‘Airport Transfers in Dubai’, ‘Airport Transfers in UAE’, ‘Lounges’, ’Inter-Terminal Luggage Transfers’, ’Home Check-in’, ‘Baggage Collection & Delivery Services’, ‘PCR Testing’, as well as ‘Luxury Chauffeur Services’ for both individuals and groups. We will meet you at the gate of arrival and live with you each step of the way. We provide our services 24/7 on any airline, and in any ticket-class. We are here to help you with each step to make sure you’re taken care of, and your necessities are met.
Our Airport Meet & Greet Services
- Meet & Greet on arrival at the terminal
- Fast-track through immigration and security
- Hand baggage trolleys on request
- Complimentary chauffeur service for Elite Meet & Greet
- Departure Meet & Greet
- Transfer/Transit Meet & Greet
- Fast-track security and immigration
- Provision of strollers and buggies*
HOW IT WORKS.
- Book Online using our hassle-free booking engine.
- Meet the representative upon arrival at the lounges.
- Enjoy your access to the lounge!**
- Receive your confirmation upon booking
- Bookings should be made a minimum of 24 hours earlier than departure OR arrival
- Continuous customer support from the moment you click on the booking form to when you arrive at your destination.
- If you need to make modifications to your Meet & Greet service booking, contact us and we will do our best to cater to your needs***
Key services1
Various Service Categories to Choose from
You could make a booking for a small group or maybe choose a unique one-to-one service, ranging from just a meet and greet service in the ‘Bronze’ category all the way to a personalized chauffeur and an exclusive lounge access in the ‘Elite’ category.
Lounge Access
Get free access to the standard and exclusive Marhaba lounges when you book Gold and Elite Meet & Greet Services. In case you need just the lounge access, our tailor-made packages allow you to do just that as well!
Inter-Terminal Transfers
Have a layover or a change of flight from one airport to another? Indus Chauffeur provides you an option to book inter-terminal transfers, taking you from one terminal another.
Baggage Pickup & Drop-off services
Too much baggage to carry or planning to go somewhere else right after your arrival? Leave the baggage carrying task to us! We will pick your baggage up from your home or hotel and bring it to the airport and will pick it from the airport and drop it off to your desired destination in case of an arrival.
PCR Testing
Pertaining to the ongoing medical requirements, Indus Chauffeur provides PCR testing at your doorstep in collaboration with Marhaba. Just let us know of your itinerary and our representative will be there at your place to take of the rest!
Meeting points
Arrive at our standard meeting point or let us know of your preferred one.
Immigration
Avoid queuing at passport control and get a priority access to the immigration counter.
Airport transfers
Airport buggy cars and can be provided for elderly and physically challenged passengers.
Baggage
Dedicated porter service that will help you together along with your luggage from baggage reclaim to delivery.
Strollers and wheelchairs
Strollers and wheelchairs can be provided on request for passengers traveling with babies or people with special needs.
*Subject to availability
**Depending upon the service selected
***Changes are not possible if the time to the opted service is less than 12 hours.
1 Services provision depends upon the package selected as well as availability in the case of add-ons such as buggy and strollers.
Contact Us
DXB Terminal 1 & 3
| Description | Pricing Method |
|---|---|
| Bronze meet & greet on Arrival OR Departure | Per passenger |
| Bronze meet & greet on Arrival OR Departure for Groups on Same Flight | 10 passengers & above (will be charged per passenger) |
| Description | Pricing Method |
|---|---|
| Silver Meet & Greet On Arrival | Per passenger including complimentary Porterage Services |
| Silver Meet & Greet On Departure | Per passenger including complimentary Porterage Services (excluding lounge) |
| Description | Pricing Method |
|---|---|
| Gold Meet & Greet On Arrival | Per passenger including full personalized escort, complimentary Porterage Services and complimentary provision of the Marhaba Lounge on Departures (Any Terminal) |
| Gold Meet & Greet On Departure | Per passenger including full personalized escort, complimentary Porterage Services and complimentary provision of the Marhaba Lounge on Departures (Any Terminal) |
| Description | Pricing Method |
|---|---|
| Elite Meet & Greet On Arrival | Per passenger including full personalized escort, complimentary Porter Services, complimentary provision of the marhaba Lounge on arrivals and chauffeur transfer from DXB Airport to any point in UAE |
| Elite Meet & Greet On Departure | Per passenger including full personalized escort, complimentary Porter Services, complimentary provision of the marhaba Lounge on departures and chauffeur transfer from any point in UAE to DXB Airport |
| Elite Family Meet & Greet On Arrival* | Per family (min 2, max 4 passengers from same family) including full personalized escort, complimentary Porter Services , complimentary provision of the marhaba Lounge on arrivals and chauffeur transfer from DXB Airport to any point in UAE |
| Elite Family Meet & Greet On Departure* | Per family (min 2, max 4 passengers from same family) including full personalized escort, complimentary Porter Services , complimentary provision of the marhaba Lounge on arrivals and chauffeur transfer from any point in UAE to DXB Airport |
| *Additional Family Member On Arrival OR Departure | Additional rates shall apply for additional Adult or Child (Between 2- 12 yrs) on arrival or departure in conjunction with elite family meet & greet |
| Description | Pricing Method |
|---|---|
| Family Meet & Greet On Arrival OR Departure* | Per Family Minimum 02, Maximum 04 passengers from the same family including complimentary Porterage Services. |
| Lounge For Family Meet & Greet (Adult Or Child Only Available When Booked With Departure Family Package) | Per Adult member or Child, special Rate for Lounge available only when booked in conjunction with Family package on Departures |
| *Additional Family Member On Arrival OR Departure | Additional rates shall apply for additional Adult or Child (Between 2- 12 yrs) on arrival or departure in conjunction with elite family meet & greet |
| Description | Pricing Method |
|---|---|
| Marhaba Lounge Facility | Per passenger – Adult |
| Lounge Facility for Families’ Child (2-12yrs) |
Each Child 2-12 yrs |
DXB Terminal 2 & DWC
| Description | Number Of Pax |
|---|---|
| Bronze meet & greet on Arrival OR Departure | Per passenger |
|
Bronze meet & greet on Arrival OR Departure for Groups on Same Flight |
10 passengers & above (will be charged per passenger) |
| Description | Number Of Pax |
|---|---|
| Silver Meet & Greet On Arrival | Per passenger including complimentary Porterage Services |
| Silver Meet & Greet On Departure | Per passenger including complimentary Porterage Services |
| Description | Number Of Pax |
|---|---|
| Gold Meet & Greet On Arrival | Per passenger including full personalized escort, complimentary Porterage Services and complimentary provision of the Marhaba Lounge on Departures (Any Terminal) |
| Gold Meet & Greet On Departure | Per passenger including full personalized escort, complimentary Porterage Services and complimentary provision of the Marhaba Lounge on Departures (Any Terminal) |
| Description | Number Of Pax |
|---|---|
| Family Meet & Greet On Arrival OR Departure* | Per Family Minimum 02, Maximum 04 passengers from the same family including complimentary Porterage Services. |
| Lounge For Family Meet & Greet (Adult Or Child Only Available When Booked With Departure Family Package) | Per Adult member or Child, special Rate for Lounge available only when booked in conjunction with Family package on Departures |
| *Additional Family Member On Arrival OR Departure | Additional rates shall apply for additional Adult or Child (Between 2- 12 yrs) on arrival or departure in conjunction with elite family meet & greet |
| Description | Number Of Pax |
|---|---|
| Marhaba Lounge Facility | Per passenger – Adult |
| Lounge Facility for Families’ Child | Each Child 2-12 yrs |
Marhaba Services: Passenger Transfer DXB & DWC
Passenger Transfer Services
| Description | Number Of Pax |
|---|---|
| Passenger Transfer Services Within Terminals OR between the Terminals OR Vice versa and within DWC | Per passenger |
| Group Transfer Services Within Terminals OR between the Terminals OR Vice versa and within DWC | Applicable for 2nd passenger and above (charged as per pax rate) |
Passenger Transfer with Marhaba lounge for T1 & T3
| Description | Number Of Pax |
|---|---|
| Passenger Transfer Services with Marhaba Lounge for T1 & T3 | Per Adult / Per Child |
Passenger Transfer with Marhaba lounge for T2 & DWC
| Description | Number Of Pax |
|---|---|
| Passenger Transfer Services Marhaba Lounge T2 | Per Adult / Per Child |
Personalized Passenger Transfer Service
| Description | Number Of Pax |
|---|---|
| Personalized passenger transfer service within/between terminals (T1/T2/T3) | Per Passenger |
| Personalized passenger transfer service within / between terminals ( T1 /T2 /T3) with marhaba lounge ( 4 Hours at T1/T3 and 2 Hours at T2 ) | Per Passenger |
Inter Terminal Baggage identification Service From Non-Emirates airline to Non-Emirates airline
| Description | Number Of Pax |
|---|---|
| Baggage identification and transfer (Non- EK to Non-EK) between T1/T2/T3 | Per Passenger |
| Group Baggage identification and transfer (Non-EK to Non-EK) between T1/T2/T3 | Applicable for 2nd passenger and above (charged as per pax rate) |
| Family Baggage identification and transfer (Non-EK to Non-EK) between T1/T2/T3 | Per Family up to 4 passenger / Additional family member |
| Baggage identification and transfer (Non-EK to Non-EK) within T2 | Per Passenger |
| Group Baggage identification and transfer (Non-EK to Non-EK) within T2 | Applicable for 2nd passenger and above (charged as per pax rate) |
| Family Baggage identification and transfer (Non-EK to Non-EK) within T2 | Per Family up to 4 passenger / Additional family member |
From Emirates Airline to Non-Emirates
From Non-Emirates to Emirates Airline (No Discount Applied)
| Description | Number Of Pax |
|---|---|
| Baggage identification and transfer (Non- EK to Non-EK) between T1/T2/T3 | Per Passenger |
| Family Baggage identification and transfer (Non-EK to Non-EK) between T1/T2/T3 | 1 Family member / 2nd Family member onwards |
HOME CHECKIN AND BAGGAGE COLLECTION/DELIVERY SERVICES
Plus services
| Description | Number of Passenger |
|---|---|
| Plus Service with Home or facilitated check-in baggage disinfection and on departure. |
Per 4 passenger and Per up to 4 baggage |
| Additional passenger | |
| Additional baggage | |
| Plus Services with Home or facilitated check-in, baggage disinfection and baggage delivery with Full Meet and Greet assistance on departure |
Per 4 passenger and Per up to 4 baggage |
| Additional passenger | |
| Additional baggage |
Home Check-in with Sanitization SERVICE
| Description | Number of Passenger |
|---|---|
| Home Check-in or facilitated check-in, baggage disinfection and storage with Fast Track assistance on departure |
Includes up to 4 baggage |
| Additional baggage |
Home Check-in SERVICE
| Description | Number of Passenger |
|---|---|
| Home Check-in or facilitated check-in, and storage with Fast Track assistance on departure |
Includes up to 4 baggage |
| Additional baggage |
Land & Leave – Baggage SERVICE
| Description | Number of Passenger |
|---|---|
| Baggage Delivery Service on arrival | First Baggage |
| Second baggage onwards |
Home PCR Testing
| Arranging medical staff visit to passenger’s location. Conducting PCR test and sharing results by SMS/Email |
